Terms & Conditions

You must be at least 18 years old and legally capable of entering into a contract to use the client portal.

You agree to provide accurate, current, and complete information when registering, and to keep it up to date. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account.

Notify us promptly at chandanchaudhary533@gmail.com if you believe your account has been accessed without your authorisation. We are not liable for losses arising from your failure to safeguard your credentials.

We provide software design and development services — including web and application development, consultation, and related technical work — as agreed with you in a proposal, quotation, statement of work, or written confirmation (each, an “Engagement”).

The client portal is a tool for managing an Engagement: submitting project requests, tracking tasks and progress, exchanging files, booking consultations, and viewing payments and invoices.

Where an Engagement's written terms conflict with these Terms, the Engagement's terms prevail for that Engagement only.

A project request submitted through the portal is a request, not an accepted order. A project becomes binding only once we confirm it in writing and, where applicable, the agreed amount is confirmed in the portal.

Scope, deliverables, timelines, and cost are those set out in the confirmed Engagement. Work outside that scope — new features, changes of direction, or repeated revisions beyond what was agreed — may require a revised estimate and timeline before we proceed.

Timelines are good-faith estimates. They assume timely feedback, approvals, content, access, and third-party cooperation from you. Delays on your side extend delivery dates correspondingly.

You agree to:

• provide the content, materials, credentials, and access we reasonably need, and respond to requests for feedback or approval within a reasonable time;
• ensure you own, or are licensed to use, everything you supply to us — including text, images, logos, data, and code — and that our agreed use of it will not infringe anyone's rights;
• use the portal only for lawful purposes connected to your Engagement;
• not upload malware, attempt to gain unauthorised access to the portal or another client's data, probe or interfere with our systems, scrape the service, or resell access to it.

We may suspend or terminate an account that we reasonably believe is being used in breach of these Terms.

Fees are those confirmed for the Engagement, stated in Indian Rupees (₹), and exclusive of applicable taxes unless expressly stated otherwise. Taxes are charged as required by law.

Payments may be made in full or in instalments where we have agreed to a schedule. Amounts shown as paid, remaining, or outstanding in the portal are derived from your recorded payments and reflect payments we have actually received and confirmed.

Online payments are processed by our payment gateway partner. We do not store your full card or banking details. A payment is treated as received once the gateway confirms it to us; a payment that fails, is reversed, or is charged back is treated as unpaid.

An invoice is issued for each confirmed payment and is available for download from the portal. Please raise any discrepancy within 7 days of the invoice date.

We may pause work on an Engagement while undisputed amounts remain overdue, after giving you notice.

You may request cancellation of an Engagement in writing at any time. Amounts covering work already performed, and any third-party costs already committed on your behalf (such as licences, hosting, or domain fees), are non-refundable.

Where you have paid in advance for work not yet started, we will refund the unused portion after deducting any such committed costs. Approved refunds are made to the original payment method, normally within 7–14 working days of approval; the time your bank takes to reflect the credit is outside our control.

Consultation bookings may be rescheduled or cancelled at no cost with reasonable notice.

You retain ownership of all content and materials you supply to us. You grant us a licence to use them for the purpose of performing the Engagement.

On full payment of all amounts due for an Engagement, ownership of the deliverables created specifically for you under that Engagement transfers to you. Until then, we retain ownership of them.

We retain ownership of our pre-existing and general-purpose materials — our frameworks, libraries, tools, templates, and know-how — including any of them embedded in a deliverable. We grant you a perpetual, non-exclusive licence to use those materials as part of the deliverable.

Third-party components (including open-source software) remain subject to their own licences. Unless you ask us in writing not to, we may reference your project and display non-confidential visuals of it in our portfolio.

Each party may receive non-public information from the other. Both parties agree to use such information only for the Engagement, to protect it with reasonable care, and not to disclose it to third parties except to personnel and contractors who need it and are bound by equivalent obligations.

These obligations do not apply to information that is or becomes public through no breach of these Terms, was already known without a duty of confidence, is independently developed, or must be disclosed by law — in which case the disclosing party will give notice where it is lawful to do so.

We collect and process the personal data you provide — such as your name, email address, phone number, and project details — in order to operate your account, deliver the Engagement, issue invoices, and communicate with you.

We do not sell your personal data. We share it only with service providers who help us run the service (for example, hosting, storage, payment processing, and email delivery), and where required by law.

We retain your data for as long as your account is active and thereafter as needed to meet legal, tax, and accounting obligations. You may request access to, correction of, or deletion of your personal data by writing to chandanchaudhary533@gmail.com. Deletion requests are honoured except where we must retain records by law.

We use cookies that are necessary for authentication and for remembering your preferences. We apply reasonable technical and organisational safeguards to protect your data, though no method of transmission or storage is completely secure.

The services rely on third-party providers for payments, hosting, file storage, email, and meetings. Your use of those services may also be governed by their own terms. We are not responsible for the acts, omissions, availability, or content of third-party services, but we will use reasonable care in selecting them.

We warrant that we will perform the services with reasonable skill and care, in a professional manner, and by suitably qualified personnel.

Except as expressly stated, the portal and the services are provided on an “as is” and “as available” basis. We do not warrant that the service will be uninterrupted or error-free, that every defect can be corrected, or that the service will meet requirements you have not communicated to us in writing.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profit, revenue, goodwill, business, or data, however caused.

Our total aggregate liability arising out of or relating to an Engagement or these Terms will not exceed the total amount you paid us for that Engagement in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.

You are responsible for maintaining your own backups of any data and content you consider important.

You may close your account at any time by writing to us. We may suspend or terminate your access, on notice where practicable, if you breach these Terms, if amounts remain unpaid after notice, or if required by law.

On termination, your right to use the portal ends. Sections that by their nature should survive — including fees accrued before termination, intellectual property, confidentiality, disclaimers, limitation of liability, and governing law — survive termination.

We may update these Terms from time to time to reflect changes in our services or in the law. The effective date at the top of this page shows when they were last revised. Material changes will be notified to you by email or through the portal. Continuing to use the services after a change takes effect means you accept the revised Terms; if you do not accept them, please stop using the services and close your account.

These Terms are governed by the laws of India, without regard to conflict-of-law rules. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

Before starting proceedings, both parties agree to attempt to resolve the dispute in good faith by writing to the other party and allowing 30 days for a response.

• Entire agreement. These Terms, together with the confirmed Engagement, are the entire agreement between us on their subject matter.
• Severability. If a provision is held unenforceable, the rest remains in force.
• No waiver. Not enforcing a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor of our business.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Independent contractors. Nothing here creates a partnership, joint venture, or employment relationship.
• Notices. Notices to us should be sent to chandanchaudhary533@gmail.com. Notices to you are sent to the email address on your account.